• Ottery area set to receive superfast broadband next year

    27th July 2013 | News | Claire
  • Feniton has its own exchange and is also set to receive an fibre-optic cable upgrade, next June.

    The interactive map on the site, which was spotted by an eagle-eyed Cllr John Harding, comes alive if you hover your mouse over it and provides updates for each telephone exchange area, on when superfast broadband is likely to arrive.

    The Ottery exchange serves West Hill, Tipton St John and Alfington.  Currently Ottery residents are getting pretty good speeds of around 8-10 megabits per second, but communities such as Tipton, West Hill and Alfington have much slower speeds, often less than one megabit, which can be unreliable and irritatingly slow.

    Getting faster speeds in this area is particularly important, as I am sure it is with many other areas, because of the number of people who work from home.

    My understanding is that those homes closest to the exchange will receive the fastest speeds, with less significant increases for homes further afield. Certainly, most people would agree that a reliable service would be welcome, or one that downloaded documents faster than inch by slow inch!

    The Sidbury and Woodbury (which covers Aylesbeare) exchange upgrades are still under review, according to the map.

    The map, which appears to have been uploaded yesterday, can be viewed here – http://www.connectingdevonandsomerset.co.uk/where-and-when/ states that forecast dates may move forwards or backwards.

    Superfast is defined in the Connecting Devon and Somerset project, as any speed as fast, or faster than 24 megabits per second.

    In 2010/11 following a letter to BT’s chief executive, West Hill’s cabling was subject to much repair work by BT Openreach, which did improve some people’s speeds.  I had contacted the chief executive as so many residents were complaining of frequent disconnections, which were extremely frustrating and not acceptable. 

    A word of advice from Cllr John Harding, who knows about these things:  “Make sure you connect up to the master socket with your modem, internal wiring is notorious for causing slower speeds.”